kipuonline

we macufact dolls fashion in different sizes

Stetten am Kalten Markt, Germany
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Heike Drissner

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Heike Drissner

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About kipuonline

Sales 11,728
On Etsy since 2014

we macufact dolls fashion in different sizes

Shop members

  • Heike Drissner

    Inhaber

Shop policies

Last updated on May 19, 2022
Substantially all of our outfits are available in various sizes of dolls 20 cm - 50 cm available, suitable for dolls brand, no-name dolls, stuffed animals .. we do `s fit :) .. please contact us with any questions ... also for special requests we look forward to your ideas

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Shipping takes place after receipt of payment on our account

Additional policies and FAQs

Information on online dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet
This platform serves as a point of contact for the out-of-court settlement of disputes
which may result from online contracts (purchase or service contracts) which are concluded with
Consumers. The platform for online dispute resolution can be reached under the following link:
ec.europa.eu/consumers/odr
The seller is required to participate in a dispute resolution procedure before a
Consumer arbitration board neither obliged nor ready.

Privacy

Privacy policy



1. General information

1.1 It is extremely important to us that your personal data is protected within the framework of the legal regulations when collecting, processing and using our website. We have implemented numerous technical and organizational measures for the processing of personal data in order to ensure the most complete protection of your personal data processed via our website. Nevertheless, Internet-based data transmissions can generally have security gaps; absolute protection can therefore not be guaranteed.

1.2 With this data protection declaration, we would like to inform you below about the type, scope and purpose of the personal data collected, used and processed by us. In addition, data subjects are informed about their rights by means of this data protection declaration.



2. Definitions

This data protection declaration is based on the definitions used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). In order to avoid any misunderstandings, we would like to explain the terms used in advance. In this data protection declaration, the following terms are used, among others:



a) personal data: This means all information relating to an identified or identifiable natural person (hereinafter referred to as "data subject") who can be identified directly or indirectly, in particular by means of an assignment such as name, location data or other special characteristics.



b) Data subject: This means any identified or identifiable natural person whose personal data are processed by the controller.



c) Processing: Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, understood the restriction, deletion or destruction.



d) Restriction of processing: Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.



e) Controller or controller: This means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.



f) Recipient: Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, regardless of whether it is a third party or not.



g) Third party: Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct responsibility of the controller or processor, are authorised to process the personal data.



h) Profiling: Profiling is any type of automated processing of personal data consisting in the fact that these personal data are used for the purpose of evaluating certain personal aspects relating to a natural person.



3. Responsible for data processing

Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Heike Drissner
In der Breite 28, 72510 Stetten
heike.drissner[at]gmx.de
07573/92006


4. Cookies

4.1 We would like to draw your attention to the use of cookies on our website. Cookies are small text files that are stored on your device. Many cookies contain a so-called cookie ID, a number around 20 characters long and a country ID. By storing a cookie ID on your device, websites and servers can be assigned to a specific Internet browser in which the cookie was stored.

4.2 Cookies can be used to make information and offers on our website safer, more user-friendly and more effective for the user. In addition, cookies enable us to recognize users on our website and thus make it easier for the user to use our website, which would not be possible without the storage of cookies.

4.3 The cookies stored by your browser recognize the access data when you access our website and thus enable you to easily use our website. Authentication by cookies is particularly important in online trading, as

this information can be used to determine a user session, a user's preferences, the contents of a virtual shopping cart and other important information.

4.4 The legal basis for the processing of personal data through the setting of cookies (if personal data has actually been processed through the setting of cookies) is Art.6 (1) (b) GDPR (the execution of the contract) or Art.6 (1) (f) GDPR (our legitimate interest in carrying out our business activities, which also includes, as in the present case, improving the functionality and availability of our website).

4.5 It is not excluded that we work with advertising partners who help us to present our website or our Internet offer in a more interesting way for you. If this is the case, cookies from partner companies are also stored on your hard drive for this purpose when you visit our website (so-called third-party cookies). If we cooperate with advertising partners, we will inform you in this data protection declaration about which data is collected and stored on your browser and to what extent (cookies of our advertising partners).

4.6 When using cookies on our website, you can set your Internet browser so that you are informed about the setting of cookies and also have the option of preventing the setting of cookies in whole or in part or permanently objecting to the setting of cookies altogether. In addition, it is possible in all common Internet browsers to delete cookies that have already been set at any time. In addition, cookies can also be deleted via other suitable software programs.

4.7 We would like to point out that if you deactivate the use of cookies in your Internet browser, it is possible that you will no longer be able to use our website to its full extent. Cookie settings can be controlled in any browser via the help menu. Explanations of how to change your cookie settings can be found for the respective browsers under the following links:



Internet Explorer:

windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox: support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome:

support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari: support.apple.com/kb/ph21411?locale=de_DE

Opera: help.opera.com/Windows/10.20/de/cookies.html



5. Storage period and deletion of personal data

Decisive for the storage period of personal data is the respective legally prescribed retention period. After expiry of the statutory retention period - and if the data is no longer required for the fulfilment or initiation of the contract - the corresponding data will be deleted immediately and in accordance with the statutory provisions.



6. What data is collected when you visit our website

6.1 A visit to our website is also possible without registration. In this case, each time you access our website, only the data that your browser transmits to our server (server log files) is collected. The following may be recorded: a) browser type and version used, b) date and time at the time of access, c) operating system used, d) the Internet Protocol address (IP address) used, e) the amount of data sent in bytes, f) the website from which an accessing system reaches our website (referrer), g) the Internet service provider of the accessing system, h) other similar data or information (e.g. in the event of averting danger in the event of a Attack on our information technology systems.

6.2 The above information is only collected for the purpose of being able to display the content of our website correctly to you or to improve the functionality and availability of our website. When using these general data and information, we do not draw any conclusions about the data subject.

6.3 We assure you that this data a) will not be passed on to third parties b) will not be used for any other purpose.

6.4 The processing is carried out on the basis of Article 6 (1) (f) GDPR (our legitimate interest in carrying out our business activities, including, as in the present case, improving the functionality and availability of our website).



7. Collection, processing and use of personal data

7.1 We collect personal data to contact us: In this case, certain personal data (e.B. from our contact form) will be requested, which will be used and stored exclusively: a) for processing the request, b) for contacting the requesting person, c) for the associated technical administration. In this case, there is no obligation for the data subject to provide personal data.

7.2 If your request has been completely processed or can be regarded as completed in terms of content and if deletion of the data does not violate any legally prescribed retention periods, the transmitted data will be deleted. A transfer or other use of the data does not take place.

7.3 We collect personal data for order processing (setting up a customer account): In this case, certain personal data is requested, which is used and stored exclusively for the processing of your order (e.B. purchase processing, purchase reversal, warranty rights, services, etc.). Which data is requested exactly can be found in our order processing form. An obligation to provide personal data by the data subject exists in this case.

7.4 By sending us a message, you can have your customer account deleted at any time. If your customer account has been deleted or your contract can be regarded as concluded in terms of content, your transmitted data will be blocked and deleted after their expiry, taking into account legally prescribed retention periods. Your personal data will only be passed on to third parties within the framework of the statutory data protection regulations if this is necessary for the purpose of order processing or billing.

7.5 Legal basis for data processing: 7.1 is the legal basis for the processing of your data Art. 6 (1) (f) GDPR (our legitimate interest in carrying out our business activities, including, as in the present case, answering your request)

and additionally Art. 6 (1) (.b) GDPR (if your contact was made for the purpose of concluding a contract). With regard to 7.3, the legal basis for the processing of your data is Art. 6 (1) (.b) GDPR (the processing is carried out for the performance of a contract).



8. Disclosure of personal data to service providers commissioned with the delivery

8.1 We only pass on your personal data to a service partner commissioned with the delivery of the goods within the framework of the execution of the contract, insofar as this is necessary for this purpose.

8.2 The legal basis for the transfer of your data is Art. 6 para. 1 lit.b GDPR. If personal data is passed on to third parties, the scope of the transmitted data is limited to the necessary minimum.



9. Disclosure of personal data to third parties commissioned with payment processing

9.1 If we use an external payment service provider (credit institution) for payment processing, we will only pass on your personal data in the context of contract processing and only the payment data required for payment processing.

9.2 The legal basis for the transfer of your data is Art. 6 para. 1 lit.b GDPR. If personal data is passed on to third parties, the scope of the transmitted data is limited to the necessary minimum.



10. Cooperation with delivery companies / payment service providers (credit institutions)

If we use external service providers to fulfil our contractual obligations towards our customers and for a smooth order processing, these are named as follows:

10.1 Delivery companies / dropshipping partners:

10.2 Payment service providers:
- PayPal
PayPal is an online payment service provider through which online payments to third parties can be triggered or payments can be received. If you make payments via PayPal, such as "credit card" via PayPal, "direct debit" via PayPal or, if offered, "purchase on account" via PayPal or "installment payment" via PayPal, your data relevant to the payment will be forwarded to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") in the course of payment processing. By selecting the above payment options via PayPal, you consent to the transmission of your personal data required for payment processing.

Only the data required for payment processing will be passed on to PayPal (in accordance with Art. 6 para. 1 lit.b GDPR). This data is usually first name, last name, address, e-mail address, IP address, telephone number, or other data that is necessary for payment processing.

For certain payment methods, such as .B payment by "debit" via PayPal, "credit card" via PayPal or, if offered, "installment payment" or "purchase on account" via PayPal, PayPal reserves the right to carry out a credit check. In the event of a credit check, your payment data will be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check to evaluate the probability of default of the payment and then decides which payment methods PayPal offers you.

The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

More information on data protection and the credit agencies consulted can be found in PayPal's privacy policy at: www.paypal.com/de/webapps/mpp/ua/privacy-full

If you wish to object to the processing of your data, please address your objection directly to PayPal. Please note that if PayPal requires your data for contractual payment processing, you are still entitled to further process your personal data.


- Billpay
If you select the payment methods "direct debit" and/or "Delivery to
Invoice" and/or "installment purchase" via Billpay, you will be asked in the order process,
Your personal data (first and last name, street, house number, postal code, city,
Date of birth, e-mail address, telephone number and, in the case of direct debit, the specified
Account details).

In order to fulfil our legitimate interest in determining the solvency of our
In order to protect customers, we will use this data in accordance with Art. 6 para. 1 lit. f GDPR to
Purposes of a credit check to Billpay GmbH, Zinnowitzer Str. 1, 10115 Berlin
("Billpay"). Billpay checks on the basis of the
personal data as well as other data (such as shopping cart, invoice amount,
Order history, payment experience), whether the one you selected
Payment option with regard to payment and/or bad debt risks
can be granted. In addition to the decision in the context of the examination of the application,
Billpay internal criteria in accordance with Art. 6 para. 1 lit. f GDPR also identity and
Credit information from the following credit agencies can be included:
- CRIF GmbH, Dessauerstraße 9, 80992 Munich, Tel.: +49 (0)721/ 255 11 0, Fax: - 22
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Tel.: +49
(0)2131-109-501, Fax: -557
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Tel.:
+49 (0)7221-5040-1000, Fax: -1001
- CRIF Bürgel GmbH, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax:
-777
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Tel.: +49 (0)611-9278-0,
fax: -109
- Regis24 GmbH, Zehdenicker Str. 21, D-10119 Berlin, Tel.: +49 (0)30-44350240


The credit report can contain probability values (so-called score values).
As far as score values are included in the result of the credit report, they have their own
Basis in a scientifically recognized mathematical-statistical
Procedure. The calculation of the score values includes, but not
exclusively, address data.
For the purpose of identity verification, your personal data will be processed in accordance with Article 6(1)
lit. f GDPR to one of the above credit agencies. The credit agency then shares
the degree of correspondence of the personal data stored by you with those of you
specified data in percentages and, if applicable, an indication of a past
id-based legitimation check carried out at the credit agency. Billpay
can thus see from the transmitted match rates whether a person
stored in the data stock of the credit agency at the address you have provided
is.
For more information on the
Billpay Privacy Policy: www.billpay.de/datenschutz-de/
You can object to this processing of your data at any time by sending a message to the
Data processing controller or object to Billpay. However
Billpay may continue to be entitled to process your personal data,
if this is necessary for the contractual payment processing.

10.3 Order service providers:



11. Rights of the data subject

With the introduction of the European General Data Protection Regulation, the new data protection law grants you comprehensive data subject rights, in particular rights of access and intervention vis-à-vis the controller with regard to the processing of your personal data. Which rights of information and intervention you are entitled to here in detail, we inform you below:



Right to information (according to Art. 15 GDPR)

You have the right to request confirmation from us as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the following information:

(a) the purposes of the processing;

(b) the categories of personal data being processed;

(c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

(d) where possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria for determining that period;

e) the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by us as controller or a right to object to such processing;

(f) the existence of a right of appeal to a supervisory authority;

g) if the personal data are not collected from the data subject, all available information on the origin of the data;

h) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

If personal data is transferred to a third country or to an international organisation, you as the data subject have the right to be informed of the appropriate safeguards in accordance with Article 46 GDPR in connection with the transfer.



If you, as the data subject, wish to exercise this right of access, you can contact us at any time.



Right to rectification (according to Art. 16 GDPR)

You have the right to request the immediate correction of inaccurate personal data concerning you and/or the completion of your incomplete data stored by us.



If you, as the data subject, wish to exercise this right to rectification, you may contact us at any time.



Right to erasure / right to be forgotten (according to Art. 17 GDPR)

You have the right to request that we delete the personal data concerning you without undue delay if one of the following reasons applies:

a) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

b) You, as the data subject, withdraw your consent on which the processing was based pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, and there is no other legal basis for the processing.

c) You as the data subject object to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you as the data subject object to the processing pursuant to Article 21 (2) GDPR.

d) Your personal data has been unlawfully processed.

(e) the erasure of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject;

f) The personal data have been collected in relation to information society services offered in accordance with Article 8 (1) GDPR.



If one of the aforementioned reasons applies, and you as the data subject wish to have your data stored by us deleted, you can contact us at any time. We will then delete your data immediately.



Right to restriction of processing (pursuant to Art. 18 GDPR)

You have the right to demand that we restrict processing if one of the following conditions is met:

a) The accuracy of the personal data is contested by you as the data subject, for a period of time that enables us to verify the accuracy of the personal data.

b) The processing is unlawful and you, as the data subject, object to the erasure of your personal data and instead request the restriction of the use of your personal data.

c) We no longer need the personal data for the purposes of the processing, but you as the data subject need them for the establishment, exercise or defence of legal claims.

d) you as the data subject object to the processing pursuant to Article 21 (1) GDPR, as long as it has not yet been determined whether our legitimate grounds override your data subject.



If one of the aforementioned conditions is met, and you as the data subject request the restriction of the processing of your personal data stored by us, you can contact us at any time. We will then arrange your request for restriction of processing.

Notification obligation in connection with the correction or deletion of personal data or the restriction of processing (pursuant to Art. 19 GDPR)

You have the right to assert your right to rectification, erasure or restriction of the processing of your personal data vis-à-vis the controller.

If you assert this right against the controller, the controller is obliged to inform all recipients to whom your personal data have been disclosed of your desired correction, deletion or restriction of the processing of your data, unless this proves impossible or involves a disproportionate effort.

The controller is also obliged to inform you about these recipients if you request this.



Right to data portability (according to Art. 20 GDPR)

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance from us, provided that:

a) the processing is based on consent pursuant to Art. 6 (1) a GDPR or Art. 9 (2) a GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR, and

b) the processing is carried out by automated means and the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us as the controller.



In addition, when exercising your right to data portability pursuant to Article 20 (1) GDPR, you as the data subject have the right to have the personal data transmitted directly from us as the controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.



In order to assert your right to data portability, you as the data subject may contact us at any time.



Right to revoke a given consent (according to Art. 7 (3) GDPR)

You have the right to revoke your consent to the processing of personal data at any time. However, the revocation of consent does not affect the lawfulness of the processing of the data carried out on the basis of the consent until the revocation. In the event of a revocation, the affected data will be deleted by us immediately.



If you, as the data subject, wish to exercise your right to withdraw the consent given, you may at any time contact us.



Right to lodge a complaint with a supervisory authority (pursuant to Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State, your habitual residence, your place of work or the place of the alleged infringement, if you, as a data subject, consider that the processing of your personal data infringes this Regulation.



Automated decision-making in individual cases, including profiling (pursuant to Art. 22 GDPR)

1. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects vis-à-vis you or similarly significantly affects you.



2. Paragraph 1 shall not apply where the decision

a) is necessary for the conclusion or performance of a contract between the data subject and the controller,

(b) is authorised by Union or Member State law to which the controller is subject and which contains appropriate measures to safeguard the data subject's rights and freedoms and legitimate interests;

c) with the express consent of the data subject.



In the cases referred to in points (a) and (c) of paragraph 2, the controller shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.



If you, as a data subject, wish to assert your aforementioned rights, you may at any time contact us.



Right to object (according to Art. 21 GDPR)

For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you on the basis of Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.



If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising.



If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.



To exercise your right to object, you can contact us directly.



12. Information and notification obligations, provision obligations (according to Art. 13 GDPR)

12.1 As the controller, we must inform you that a data subject may have an obligation to provide us with personal data. An obligation to make available may arise, for example, from a contractual obligation (e.B. in the case of an order has been placed); in this case, the data subject is obliged to provide us with personal data. If no personal data is provided to us in this case, this would mean that no contract can be concluded with the data subject.

12.2 Furthermore, an obligation to provide personal data could result from a legal obligation of the data subject (e.B. in connection with the fight against risks of money laundering and terrorist financing). There is no obligation on the part of the data subject to provide personal data, for example, for all pre-contractual information and notification obligations.

12.3 Each data subject must contact us before providing their personal data so that we are given the opportunity under the GDPR to inform the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is still an obligation to provide the personal data or what consequences arise for the data subject from a Non-provision of personal data.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

Seller details

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