Announcement
Doreen Kaske
Atelier Farfallina
Asseblick 2
D-38319 Remlingen
Germany
Phone: 015233791904
E-mail: doreenkaske@gmx.de
Vat. is not shown because the seller is a small entrepreneur within the meaning of the UStG.
Platform of the EU Commission for online dispute resolution: ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
Photo credits:
Banner image: © Ruth Black / Fotolia.com
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Reviews
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Oliver on Jul 20, 2021
5 out of 5 starsWe were able to try the shade sail yesterday thanks to sunshine. It was great. Fits perfectly with our stroller and has reliably protected the little Mini from the sun.
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Dörte on Jun 3, 2021
1 out of 5 starsI waited over a month for the pillow, which came only when asked. I can't recommend this shop.
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Ina on Mar 17, 2021
5 out of 5 starsBeautiful seat cushion. Our daughter uses it as a pillow in the morning circle in the daycare center. She loves it. It is of very high quality and safely durable. THANK YOU VERY MUCH
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Katrin on Jan 31, 2021
5 out of 5 starsThank you for the beautiful things and the nice contact! Great quality! Fits great in the children's room
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Julia on Nov 24, 2020
1 out of 5 starsChange requests were only partially implemented and extra paid amount for a change was accepted without the change being made. There was no response to this message.
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Melanie on Nov 21, 2020
5 out of 5 starsSuper nice pillow, my expectations were more than fulfilled, thank you also for the trouble-free and fast implementation of my special request, my son was very happy
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About AtelierFarfallina
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Table of contents
A. General terms and conditions with customer information
Scope
Contract
Withdrawal
Prices and terms of payment
Delivery and shipping conditions
Ownership
Responsibility for defects
Applicable law
Alternative Dispute Resolution
B. Information on data protection
Collection, processing, use and disclosure of personal data
Social Plugins
Your rights and how to contact us
A. General terms and conditions with customer information
1) Scope of application
1.1 These General Terms and Conditions (hereinafter "GTC") of Doreen Kaske, acting under "Atelier Farfallina" (hereinafter "Seller"), apply to all contracts that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods and/or services presented by the Seller on the Internet trading platform Etsy (hereinafter "Etsy"). The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
2) Conclusion of contract
2.1 By listing an item on Etsy, the seller makes a binding offer to sell that item.
2.2 The Customer may accept the Seller's offer via the online order form provided by Etsy. To do this, the customer must first place the desired item in the virtual shopping cart at Etsy and then go through the order steps specified by Etsy. By clicking on the button that concludes the ordering process, the customer declares the acceptance of the offer, whereby a purchase contract for the goods previously selected by the customer is concluded.
2.3 The text of the contract will be stored by the seller and sent to the customer after conclusion of the contract together with the present GTC and customer information in text form (e.B. e-mail, fax or letter). In addition, the text of the contract is archived at Etsy and can be retrieved free of charge by the customer via his password-protected customer account on Etsy.
2.4 Before the binding submission of the order, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the magnification function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries before bindingly submitting the order as part of the electronic ordering process with the usual keyboard and mouse functions.
2.5 Only the German language is available for the conclusion of the contract.
3) Right of withdrawal
3.1 Consumers are generally entitled to a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.
3.3 The right of withdrawal does not apply to consumers who are not members of a member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.
4) Prices and terms of payment
4.1 The prices quoted by the Seller are total prices. VAT is not shown because the seller is a small entrepreneur within the meaning of § 19 (1) UStG. Any additional delivery and shipping costs will be stated separately in the respective product description.
4.2 In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of money by credit institutions (e.B. transfer fees, exchange rate fees) or import duties or taxes (e.B customs duties). Such costs may also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 Various payment options are available to the Customer, which are specified in the Seller's offer on Etsy.
4.4 If the payment method "PayPal" is selected, payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg under the PayPal Terms of Use, which can be viewed under www.paypal.com/de/webapps/mpp/ua/useragreement-full. This presupposes, among other things, that the customer opens or already has an PayPal account.
4.5 For payments by "Etsy Voucher", the Etsy Voucher Terms and Conditions apply, which can be viewed under www.etsy.com/de/help/article/3292.
5) Delivery and shipping conditions
5.1 Goods shall be delivered by dispatch to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at Etsy is decisive. Deviating from this, when selecting the payment method PayPal, the delivery address deposited by the customer at the time of payment at PayPal is decisive.
5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced the service to him a reasonable time in advance.
6) Retention of title
If the seller makes an advance payment, he reserves the title to the delivered goods until full payment of the purchase price owed.
7) Liability for defects
7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
7.2 The customer is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.
8) Applicable law
8.1 The law of the Federal Republic of Germany shall apply to all legal relationships between the parties to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
8.2 Furthermore, this choice of law with regard to the statutory right of revocation does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.
9) Alternative Dispute Resolution
9.1 The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr
This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
9.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
B. Information on data protection
1) Collection, processing, use and disclosure of personal data
1.1 Personal data will only be collected by us if you provide it to us voluntarily for the execution of the contract. We use the personal data provided by you on this occasion to process the contract and to process your inquiries.
1.2 We pass on your data to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.
1.3 When paying by credit card via PayPal or by direct debit via PayPal, we will pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, as part of the payment process.
1.4 After completion of the contract, your data will be stored with regard to tax and commercial retention periods, but blocked for other purposes and deleted after expiry of these periods, unless you have expressly consented to the further use of your data.
2) Social plugins
2.1 The Etsy pages use so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to the Facebook servers.
Through the integration, Facebook receives the information that your browser has accessed the corresponding Etsy page, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly associate your visit to our Etsy pages with your Facebook profile. If you interact with the plugins, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for the protection of your privacy can be found in Facebook's privacy policy: www.facebook.com/policy.php.
If you do not want Facebook to associate the data collected via our pages on Etsy directly with your Facebook profile, you must log out of Facebook before visiting our pages on Etsy.
2.2 The Etsy pages use so-called social plugins ("plugins") of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to the servers of Pinterest. The plugin transmits so-called log data to the server of Pinterest in the USA. This log data may include the IP address, the address of the websites visited that have Pinterest features, the type and settings of the browser, the date and time of the request, how you use Pinterest, and cookies. The purpose and scope of the data collection and the further processing and use of the data by Pinterest as well as your rights in this regard and setting options for the protection of your privacy can be found in Pinterest's privacy policy: about.pinterest.com/de/privacy-policy.
3) Your rights and contact
You have a right to free information about your data stored by us and, if necessary, a right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, you can contact us free of charge. Our contact address can be found in our imprint.