Disenjo

- Create your own jewellery - Material & Accessories

Klingenbrunn, Germany
|
| 22,587 Sales | 5 out of 5 stars 5 out of 5 stars

Disenjo is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Disenjo is taking a short break

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Note from shop owner ‼️ 🏝️ *** WIR HABEN BETRIEBSFERIEN BIS 24.05.2024 *** 🏝️ ‼️ Wir freuen uns auf euren nächsten Besuch im Shop! EINEN KREATIVEN FRÜHLING 🌸 EUCH ALLEN und bis bald 😊👋, eure Tanja & Team Disenjo

Note from shop owner

Last updated on Apr 25, 2024

🌴☀️ We are closed for organizational reasons until Thursday, 30.06.2022 ☀️🌴 *** 😊 We are looking forward to your next visit to the shop 😊🤗👋 Best regards, your Tanja 🌴

Tanja

Contact shop owner

Tanja

Reviews

Average item review
5 out of 5 stars
(4462)
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About Disenjo

Sales 22,587
On Etsy since 2018

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Shop policies

Last updated on Apr 30, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on Jun 22, 2023

Frequently asked questions

Delivery

Shipping is carried out with Deutsche Post or DHL.Upon delivery to Switzerland, additional customs and import fees may be incurred, which must be paid by the customer to the customs authorities.

Delivery period

The exact delivery time can be found in the item description.The period for delivery begins after receipt of payment. Working days are understood as working days from Monday to Saturday. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

Article presentation

The images are macro shots. Please note the size information in the item description.Slight deviations from colors may be possible.

Wholesale opportunities

We are happy to adapt to special requests. Please note that we need to order larger quantities on order, whereby we need 2 - 4 weeks lead time until we can deliver.For inquiries about the larger quantity, use the message function or send your e-mail to:shop@disenjo.es

Invoice with VAT /VAT

Each order is automatically accompanied by an invoice. Prices quoted are total prices. Vat is not shown due to small business status according to §19 UStG.

Tips for article maintenance of metal

In order to protect metal-containing material from tarnishing and unsightly discoloration, it should be stored as airtight as possible (e.B. in the supplied pressure closure bags). Sunlight, air, sweat and water shorten the service life of jewelry made from it. Therefore, these should also be stored in bags or boxes. The tarnishing is carried out by the sulfur content in the air and is a natural reaction.

Are the articles for jewellery production nickel-free?

According to our sources of supply, all products offered comply with the applicable EU directives regarding jewellery and jewellery parts (EU REACH Regulation EC/1907/2006) and are free of nickel, cadmium and lead.Please note that according to the law, "nickel-free" means "complies with the limit values", so a very low nickel content may be contained in some materials.In principle, no products that do not comply with these regulations may be placed on the market.Since this is a matter of course, we have dispensed with a corresponding addition in our article descriptions.

Are the jewelry parts water-compatible? Is it possible to shower/bathe with it?

Jewellery accessories made of sterling silver are water-compatible and can be polished cleanly when tarnished.Stainless steel accessories can be exposed to water from time to time, but we do not recommend that you take a regular bath or shower with it, as stains may form here.In the case of alloyed jewelry parts, e.B. also stainless steel with golden alloy, we strongly advise you to protect them from water, otherwise they can become stained or the alloy will wear off and the base material will emerge.Please also note our tips for article care of metal, as they can significantly extend the life of the jewelry parts.

Why were I charged 2.95€ shipping costs, even though the postage/stamp on my envelope was much lower?

PLEASE NOTE: SHIPPING COSTS DO NOT ONLY CONSIST OF PURE POSTAGE!On the one hand, we apply a so-called mixed calculation (flat rate of 2.95 €), so that the postage remains the same for everyone and it is more manageable for the customer, so no matter whether 1.00 €, 1.60 €, 2.75 € postage or even more are used.On the other hand, the shipping costs are composed of the following factors:- the postage itself, which is to be paid to the shipping service provider- the packaging material- Costs of the Packaging Ordinance (entry in the Lucid register)- Personnel costs or the time required for processing- other costs incurred in connection with the completion of the shipment and the transport routeTHANK YOU FOR YOUR UNDERSTANDING!

How do we feel about sustainability?

Sustainability, resource conservation and respectful treatment of our environment are very important to us!- continuous optimization of transport routes; if the weather is good, our driver will take your orders to the post office by e-bike- GoGreen climate-neutral shipping with Deutsche Post- Cardboard boxes are made from waste paper; Bubble envelopes are 100% recyclable and made from FSC paper (sustainable forestry)- Air cushion insert and zip bags are made of environmentally friendly polyethylene (multiple use/complete recyclability)- Bubble wrap in packages has already been reused by us (we receive it with our deliveries)- we use sustainable refill cartridges for bill printing

Seller details

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