Silberschmied24
German Handcraftet Jewels in Silver and Gold
Lüdenscheid, Germany
Announcement
Last updated on Mar 26, 2018
The german Original:
Hot-Fired! Rings
...handmade in Germany by Atelier-dp
Featured items
Items
All Items
Reviews
5 out of 5 stars
(23)
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Manuela on Jan 18, 2024
5 out of 5 starsSuper nice ring, absolutely recommended. I would order again at any time
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Aaron on Oct 14, 2023
5 out of 5 starsEverything is top notch. The rings are really great :) The change was very quick and uncomplicated.
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Annemie on Aug 12, 2023
5 out of 5 starsBeautiful rings, absolutely incredible service - we couldn't be happier! Many thanks Dominic
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Sign in with Apple user on Aug 15, 2022
5 out of 5 starsI am happy about this great ring every day! Thank you for that and also for the extraordinarily nice communication. Absolutely recommend ***thumbs up***
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Yvonne on Jan 15, 2022
5 out of 5 starsWe are totally thrilled with the rings. They are super beautiful! The service was top and we can only recommend the shop!
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Marcel on Jul 12, 2021
5 out of 5 starswe are thrilled!!! just as we wanted it to be. Also super nice contact, has responded to everything with good tips and advice.... again and again!!!
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Ivonne on Sep 27, 2020
5 out of 5 starsNice contact, good advice. Rings have become beautiful. The stamped letters are not on a line, I was not so aware of that before. But the rings are rustic and unique. Afterwards the size had to be changed, everything was no problem at all. Super nice contact! Highly recommended
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Lena on Aug 12, 2020
5 out of 5 starsWe got the rings today and we are thrilled. They look great, just as we expected. We have previously determined the ring sizes with a ring size meter. Everything fits great. Thank you very much! We would recommend the shop at any time. The shipment was on time in the promised week. Greetings Lena
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Sabine on Jun 15, 2020
5 out of 5 starsThe beautiful rings arrived super punctually and have completely inspired us! Great job - thank you very much!
About Silberschmied24
Sales
59
On Etsy since 2014
imprint
Shop members
-
Dominic Pieper
Owner, Goldschmiedemeister, Schmuckdesigner
master goldsmith
jewelry designer
jewel artist
Artist/Artist
Shop policies
Last updated on
May 19, 2022
*DAS ORIGINAL:*
+ECHTE HOT-FIRED! RINGE+
...made by Atelier-dp!
+ECHTE HOT-FIRED! RINGE+
...made by Atelier-dp!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
TERMS:
Your contractual partner for all orders at Hot-Fired! by Atelier-dp is:
Dominic Pieper, (called "Atelier-dp" in the continuous text)
Oenekinger Weg 82, 58509 Lüdenscheid,
Phone: 0163/ 7 21 29 31
Small business owner according to §19 UStG:
NO indication of VAT on my invoices!
Online dispute resolution in accordance with Art. 14 para. 1 ODR Regulation: The European Commission provides a platform for online dispute resolution (OS), which you can find under ec.europa.eu/consumers/odr/.
For the out-of-court settlement of consumer disputes, the European Union has initiated an online platform ("ODR platform"): ec.europa.eu/consumers/odr/
The following General Terms and Conditions of Business and Delivery expressly apply to all orders:
§ 1 Delivery and services
All deliveries and services based on online orders via the Internet are subject to these General Terms and Conditions. Deviating and / or supplementary agreements require the express consent of Atelier-dp as well as the written form. A legally valid purchase contract is concluded by the customer's order received by us and our acceptance (e.B. by telephone, e-mail or by conclusive action). When ordering software downloads, the download link is immediately available to you when paying by PayPal. When paying in advance, the download will only be activated upon receipt of payment.
§ 2 Online Orders
Atelier-dp will process and ship incoming online orders immediately. Delivery dates are non-binding, unless they have been agreed in writing.
3. Contract language, contract text storage
3.1. The contract language is german.
3.2. The complete text of the contract will not be stored by us. Before sending the order, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by us, the order data, the legally prescribed information for distance contracts and the General Terms and Conditions will be sent to you again by e-mail.
§ 4 Invoice and payments
Invoices are due immediately and payable without any deductions, unless deviating payment methods have been agreed. Outstanding invoices are due for payment within 14 days. From the 30th day after the invoice date, Atelier-dp is entitled to demand default interest at the rate of 3% above the respective discount rate of the Deutsche Bundesbank.
§ 5 Object of purchase and ownership
The object of purchase remains the property of Atelier-dp until full payment has been made. The retention of title shall also remain valid for all claims against the buyer in connection with the object of purchase, e.B. subsequently acquired due to repairs and other services. During the duration of the retention of title, the buyer is entitled to possess and use the object of purchase in accordance with the contract, as long as he fulfils his obligations arising from the retention of title and his obligations from the business relationship in due time. The customer is obliged to provide the operator with all information required in the context of a rights prosecution arising from the agreed retention of title.
§ 6 Non-acceptance of the goods
Ordered and not accepted goods, or unredeemed direct debits entitle Atelier-dp to terminate the contract as well as to justify a claim for damages in the amount of 20% of the net order value and processing costs in the amount of 10.00 EURO plus VAT. A claim for damages shall also apply if the customer does not withdraw from the purchase contract in writing within the statutory withdrawal period. A purchase contract is concluded when the online order is sent. The customer accepts the GTC order conditions by sending the order.
§ 7 Electronic data storage
Atelier-dp is entitled to collect, store and process the personal data of the customer required in the context of the business relationship. The transfer to third parties of personal data will not be carried out.
§ 8. Data protection information
8.1 After conclusion of the contract, DaWanda shall transmit to the Provider the DaWanda user name, the name and the billing address as stored in the Customer's user account. Insofar as the customer has provided further data in the context of his order (e.B. a different delivery address or a telephone number), these will also be transmitted.
8.2 The Provider processes the data referred to in paragraph 1 electronically for the proper fulfilment of the contract, in particular for dispatch, invoicing and the booking of payments. For the purpose of shipping, the provider may also transmit the name and address of the customer to the commissioned shipping company.
8.3 The provider shall keep the data stored until all mutual claims arising from the order have been completely settled and the commercial and tax retention obligations for the provider have expired.
8.4 The Purchaser may at any time request information from the Provider about the data he has stored about the Purchaser. Furthermore, the customer may request the correction of incorrect data at any time.
8.5 The responsible body for data protection is Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid, 01637212931, Atelier-dp [!at] t-online.de.
8.6 Insofar as the customer uses the service of PayPal for payment, the PayPal data protection regulations apply to the payment process. PayPal acts as a vicarious agent of the customer, not of the provider.
All sales prices are indicated in EURO. ==References== VAT is already included in the indicated prices!
§ 9 Right of return/right of withdrawal
Cancellation
Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us:
Dominic Pieper, Atelier-dp, Oenekinger Weg 82, 58509 Lüdenscheid, Tel:. 0163/7212931, Atelier-dp [!at] t-online.de
by means of a clear declaration (e.B. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, but this is not mandatory.
You can also electronically complete and submit the model withdrawal form or any other unambiguous declaration on our website www.Dawanda.de/shop/cellini. If you make use of this option, we will immediately (e.B. by e-mail) send you a confirmation of receipt of such a revocation. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation:
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract to: Dominic Pieper, Grabenstr. 1, 58511 Lüdenscheid. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
In Annex 2 to Article 246a § 1 paragraph 2 sentence 1 number 1 and § 2 paragraph 2 number 2 EGBGB, the legislator provides the following model revocation form:
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
• To Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid, Atelier-dp [!at] t-online.de
• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
• Ordered on (*)/received on (*):
• Name of consumer(s):
• Address of the consumer(s):
• Signature of the consumer(s):
• Date:
(*) Delete as appropriate.
Your contractual partner for all orders at Hot-Fired! by Atelier-dp is:
Dominic Pieper, (called "Atelier-dp" in the continuous text)
Oenekinger Weg 82, 58509 Lüdenscheid,
Phone: 0163/ 7 21 29 31
Small business owner according to §19 UStG:
NO indication of VAT on my invoices!
Online dispute resolution in accordance with Art. 14 para. 1 ODR Regulation: The European Commission provides a platform for online dispute resolution (OS), which you can find under ec.europa.eu/consumers/odr/.
For the out-of-court settlement of consumer disputes, the European Union has initiated an online platform ("ODR platform"): ec.europa.eu/consumers/odr/
The following General Terms and Conditions of Business and Delivery expressly apply to all orders:
§ 1 Delivery and services
All deliveries and services based on online orders via the Internet are subject to these General Terms and Conditions. Deviating and / or supplementary agreements require the express consent of Atelier-dp as well as the written form. A legally valid purchase contract is concluded by the customer's order received by us and our acceptance (e.B. by telephone, e-mail or by conclusive action). When ordering software downloads, the download link is immediately available to you when paying by PayPal. When paying in advance, the download will only be activated upon receipt of payment.
§ 2 Online Orders
Atelier-dp will process and ship incoming online orders immediately. Delivery dates are non-binding, unless they have been agreed in writing.
3. Contract language, contract text storage
3.1. The contract language is german.
3.2. The complete text of the contract will not be stored by us. Before sending the order, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by us, the order data, the legally prescribed information for distance contracts and the General Terms and Conditions will be sent to you again by e-mail.
§ 4 Invoice and payments
Invoices are due immediately and payable without any deductions, unless deviating payment methods have been agreed. Outstanding invoices are due for payment within 14 days. From the 30th day after the invoice date, Atelier-dp is entitled to demand default interest at the rate of 3% above the respective discount rate of the Deutsche Bundesbank.
§ 5 Object of purchase and ownership
The object of purchase remains the property of Atelier-dp until full payment has been made. The retention of title shall also remain valid for all claims against the buyer in connection with the object of purchase, e.B. subsequently acquired due to repairs and other services. During the duration of the retention of title, the buyer is entitled to possess and use the object of purchase in accordance with the contract, as long as he fulfils his obligations arising from the retention of title and his obligations from the business relationship in due time. The customer is obliged to provide the operator with all information required in the context of a rights prosecution arising from the agreed retention of title.
§ 6 Non-acceptance of the goods
Ordered and not accepted goods, or unredeemed direct debits entitle Atelier-dp to terminate the contract as well as to justify a claim for damages in the amount of 20% of the net order value and processing costs in the amount of 10.00 EURO plus VAT. A claim for damages shall also apply if the customer does not withdraw from the purchase contract in writing within the statutory withdrawal period. A purchase contract is concluded when the online order is sent. The customer accepts the GTC order conditions by sending the order.
§ 7 Electronic data storage
Atelier-dp is entitled to collect, store and process the personal data of the customer required in the context of the business relationship. The transfer to third parties of personal data will not be carried out.
§ 8. Data protection information
8.1 After conclusion of the contract, DaWanda shall transmit to the Provider the DaWanda user name, the name and the billing address as stored in the Customer's user account. Insofar as the customer has provided further data in the context of his order (e.B. a different delivery address or a telephone number), these will also be transmitted.
8.2 The Provider processes the data referred to in paragraph 1 electronically for the proper fulfilment of the contract, in particular for dispatch, invoicing and the booking of payments. For the purpose of shipping, the provider may also transmit the name and address of the customer to the commissioned shipping company.
8.3 The provider shall keep the data stored until all mutual claims arising from the order have been completely settled and the commercial and tax retention obligations for the provider have expired.
8.4 The Purchaser may at any time request information from the Provider about the data he has stored about the Purchaser. Furthermore, the customer may request the correction of incorrect data at any time.
8.5 The responsible body for data protection is Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid, 01637212931, Atelier-dp [!at] t-online.de.
8.6 Insofar as the customer uses the service of PayPal for payment, the PayPal data protection regulations apply to the payment process. PayPal acts as a vicarious agent of the customer, not of the provider.
All sales prices are indicated in EURO. ==References== VAT is already included in the indicated prices!
§ 9 Right of return/right of withdrawal
Cancellation
Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us:
Dominic Pieper, Atelier-dp, Oenekinger Weg 82, 58509 Lüdenscheid, Tel:. 0163/7212931, Atelier-dp [!at] t-online.de
by means of a clear declaration (e.B. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, but this is not mandatory.
You can also electronically complete and submit the model withdrawal form or any other unambiguous declaration on our website www.Dawanda.de/shop/cellini. If you make use of this option, we will immediately (e.B. by e-mail) send you a confirmation of receipt of such a revocation. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation:
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract to: Dominic Pieper, Grabenstr. 1, 58511 Lüdenscheid. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
In Annex 2 to Article 246a § 1 paragraph 2 sentence 1 number 1 and § 2 paragraph 2 number 2 EGBGB, the legislator provides the following model revocation form:
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
• To Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid, Atelier-dp [!at] t-online.de
• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
• Ordered on (*)/received on (*):
• Name of consumer(s):
• Address of the consumer(s):
• Signature of the consumer(s):
• Date:
(*) Delete as appropriate.
Shipping
Shipping costs
We deliver within Germany for a postage fee of € 3.90.
Unless otherwise agreed, shipments will be made via DPD Classic.
Delivery
Our experience shows that your order will be with you within a few days or a week (max.!!). For special productions, the delivery time can take up to 14 days.
Should a delivery be delayed in exceptional cases, we will of course inform you immediately by e-mail. If you are dependent on a particularly short-term delivery, please contact us.
We deliver within Germany for a postage fee of € 3.90.
Unless otherwise agreed, shipments will be made via DPD Classic.
Delivery
Our experience shows that your order will be with you within a few days or a week (max.!!). For special productions, the delivery time can take up to 14 days.
Should a delivery be delayed in exceptional cases, we will of course inform you immediately by e-mail. If you are dependent on a particularly short-term delivery, please contact us.
Additional policies and FAQs
ATTENTION:
In the case of productions, the possibility of the statutory REVOCATION!!
See terms and conditions above
In the case of productions, the possibility of the statutory REVOCATION!!
See terms and conditions above
Privacy
What information I collect
In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information (for example, for a custom-made jewellery) if you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by subscribing to my newsletter distribution list;
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.
Retention
I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the U.S. and other countries. Therefore, I may transfer your personal data to countries whose data protection and regulatory monitoring laws differ from the relevant laws in your country. If I am expected to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me
For the purposes of the EU General Data Protection Regulation, I, Dominic Pieper, am the data controller of your personal data. If you have any questions or concerns, you can contact me at Atelier-dp [!at] t-online.de. Alternatively, you can write to me at the following address:
Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information (for example, for a custom-made jewellery) if you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by subscribing to my newsletter distribution list;
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.
Retention
I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the U.S. and other countries. Therefore, I may transfer your personal data to countries whose data protection and regulatory monitoring laws differ from the relevant laws in your country. If I am expected to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me
For the purposes of the EU General Data Protection Regulation, I, Dominic Pieper, am the data controller of your personal data. If you have any questions or concerns, you can contact me at Atelier-dp [!at] t-online.de. Alternatively, you can write to me at the following address:
Dominic Pieper, Oenekinger Weg 82, 58509 Lüdenscheid
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
Seller details
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