Shop: Fashion Bags
Widerrufs- oder Rückgabebelehrung
1. We do not issue refunds once the order is accomplished (confirmed, paid and sewn) and the product is sent.
If for some reason you'd like to return an item you can do so within 2 days of receiving it and must cover the restocking fee of 25% of the item's selling price. First you must inform us and then send back the item via trackable mail in its perfect, original condition. If those requirements are met, our shop will issue the refund of 75% of the selling price to the customer via PayPal immediately upon receipt of the item.
Shipping fees are to be covered by the buyer in both directions.
2. Seller can always cancel an order and refund payment due to material supply reasons, if necessary.
Customers can cancel an order within 2 working days upon order confirmation. If the customer fails to do so and still wants to cancel an order at a later stage there will be a restocking fee of 25% of the selling price of items ordered.
3. All items undergo test checks before shipping to ensure our quality standards.
4. Linings may differ as lining materials may vary in type, prints or colors.
5. Our Shop can't carry any responsibilty for transportation damages that may occur during shipping.
6. Complaints which are based merely on the customer's false expectations or wishes are not honored.
7. Refunds are issued upon our decision and only via PayPal. If a customer wishes to receive a refund via bank transfer, he/she has to cover all aplicable bank transfer fees. Regardless of the reason for the refund.
8. Shipping costs remain on customer's behalf in any of the above cases and are not object of refund. In case of return customers must cover the second time shipping costs as well.
In any of the above cases you should accompany your request with detailed and grounded reasons. Clear evidence must be provided proving that the purchased product is not in perfect order on delivery date as it is described in our Shop.
Please make sure your request does not contradict the above Terms and Conditions.
Angaben zu Bezahlung und Versand
Paying via PayPal includes an additional transaction fee for the customer of 5% on the payable amount.
Paying via Banktransfer doesn't include additional fees.
All shipping conditions and costs described on the product page are for registered mail.
Shipping costs are always displayed beside each item on the product page.
Shipping time is 7-14 working days for Europe and 9-15 working days for the rest of the world, depending on country and season.