contact person: Q.
If I am not online, please feel free to send me email or leave massage on Dawanda, I would answer you ASAP :)
Please read all details information we posted and feel free to inquiry us for any questions you concerned.
Widerrufs- oder Rückgabebelehrung
Your 100% Satisfaction is Guaranteed. Our goal is complete satisfaction. Therefore, please contact us regarding any concerns or questions.
♥♥ I will exchange or refund any products for obvious errors in description. For an exchange or refund, the original product must be returned within 5 days of receipt. Exchanges will be for product of equal or lesser value or the cost can be applied to higher priced items. Refunds will be for the price of the product only. Shipping and Insurance will not refunded.
♥♥ Lost package: If you can't receive the package after two months, I am afraid it's lost. I could resend or refund to you at your requested. Shipping and Insurance will not refunded.
♥♥ Fail delivery: It will cause fail delivery for wrong shipping address or you miss the notice left and nobody pick up the package. Then the package will return to me by post office. I could resend or refund to you at your requested. Shipping and Insurance will not refunded. And you are responsible for the resend shipping costs.
♥♥ There is 'No Refund' if you left me a negative feedback without contact me first.
❤ Buyer must accept all our policy before purchase.
Angaben zu Bezahlung und Versand
Please read following information before purchase:
♥♥ Payment Method: I only accept paypal and Dawanda Vouchers, bank transfer are NOT accepted.
♥♥ Shipping: Craft Supply will take 1-3 working days to ship out after payment received via handmade item need around 1 week.
Normally I will go to the post office on every Tuesday, Thursday and Sunday.
1. I do not ship to Russia,Philippines,China,Hongkong,Taiwan,India and Africa
2. All items will be shipped by Hong Kong Postal Normal Air Mail OR Hongkong Postal Registered Air Mail.
Most of country need 7-20 business days for delivery.
❤❤ Please do NOT purchase if you can't accept this shipping time.
Please let us know PRIOR to ordering if you have a special shipping need, we could arrange the express delivery by EMS, FedEx, UPS, DHL for you.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.