What information do I collect?

In order to process your order, you must provide me with certain information (that you have authorized Etsy to transmit to me), in particular your name, email address, payment details and the description of the product you are ordering. You can also choose to provide me with additional personal information (for a personalized order), by contacting me directly.

Why do I need your information and how do I use it?
I have a number of legal bases for collecting, using and sharing your information:
to provide you with my services, for example when I use your information to process your order, resolve a dispute or provide customer service;
if necessary, to comply with a legal obligation, a legal ruling or in connection with a request from the courts, such as keeping information about your purchases for tax purposes; and
if necessary, to serve my legitimate interests, insofar as these legitimate interests are not overridden by your rights or interests, such as:
1) I use your information to provide the services you have requested and in my legitimate interest to improve those services;
2) I use your information, if necessary, to comply with my obligations under the Etsy Seller Rules and Terms of Use.


Do I share and distribute your information?
Information about my customers is important to my business.I only share your personal information for a very limited number of reasons, and in a limited number of circumstances such as :- I share your information with Etsy when necessary to provide you with my services and to comply with my obligations under the Etsy Seller Rules and Terms of Use.
- I may have to collect, use, retain and share your information if I believe in good faith that it is necessary and reasonable to:
(a) respond to a legal process or state request;
(b) enforce my agreements, conditions or regulations;
(c) prevent, investigate or manage fraud or other illegal activity, or technical or security problems;
(d) protect the rights, property and safety of my customers or others.

How long do you keep data?
I keep your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep this information for a period of : 4 years.

What are your rights?
If you are a resident of certain jurisdictions, including the European Union, you have certain rights with respect to your personal information. Some of these rights apply generally, others only in limited cases. These rights are described below:

Access. You may have the right to access the personal information I hold about you and to receive a copy of it by contacting me. You will find my contact details below.
Modify, restrict, delete.You may also have the right to modify your personal information, restrict my use of it or delete it.Other than in exceptional circumstances (e.g. if I need to retain data relating to my store for legal reasons), I will usually delete your personal information on request.To object.You may object1) to the processing of certain of your data for my legitimate interests
2) to receiving marketing messages from me after you have explicitly consented to receive them. In such cases, I will delete your personal information unless I have legitimate grounds for continuing to use it, or in cases where it is required for legal reasons.


How to contact me?
In accordance with European data protection law, I, Mélanie Abel aka mariaO, am the data controller for your personal information. If you have any questions or concerns, please feel free to contact me at callemariadelao@gmail.com.