Payment
We take PayPal and we do accept PayPal e-checks. By arrangement we can also set up a link for you to pay via Worldpay (which is sometimes more popular with European customers). We can only take a paper check if agreed in advance. Normally checks have to be for items over $50 as otherwise the fees for an international cheque simply eat up the entire amount (ick!)

We expect payment within one day of purchase, unless you agree with us in advance. Regretfully, we will cancel orders that have not been paid after three days.
Shipping
Most parcels, except for very small ones, are sent by registered, "signed for" airmail, as we find this much more cost-effective for customers than other services.

We don't use courier services such as DHL as they tend to be far too expensive for international orders. For the same reason, we don't usually ask you to pay for insurance for parcels, we find that sending them registered is usually enough to ensure their safe arrival.

From the time we send, parcels generally take a week to ten days to most European addresses (though for some reason certain countries can be slower than this), between one and four weeks to the USA (Fortunately four weeks is rare! But it can happen if customs stop the parcel) and three to four weeks to Australasia.

We'll always do everything we can to make sure that you get your order in good time. If there are any questions, concerns or problems please let us know. We love our work and want you to love it too, so we’ll do our utmost to make sure that you’re happy with your purchase.

Eine Frage stellen?